Privacy Policy

Last updated: 20 November 2020

Opening statement

Trust Technologies aims to bring transparency into the recruiting agency marketplace and help companies and hiring managers fill their vacancies. We believe that the first step to doing so is to create a transparent and trustworthy review platform that allows hiring managers and companies to connect with the hundreds of thousands of recruiting agencies around the world. This service is provided by people with real insights in the recruitment agency industry. Shared from and to all over the world.

Our privacy values

The privacy of our users is highly valued at Trust Technologies. We are immensely grateful that you utilize the services of Trust Technologies. Therefore Trust Technologies respects your rights regarding the collection and processing of your personal information and endeavors to keep this information safe and secure. To clarify our approach to the privacy of our users we have laid down our core values.

Trust Technologies has developed its processing policy along the lines of the principle of ‘privacy by design and default’ which has been incorporated in the European Union’s General Data Protection Regulation (GDPR).

  • Trust Technologies strives to be as transparent as possible in its communication with its users regarding their privacy

  • Trust Technologies strives to restrict the collection of personal information to situations in which collections is necessary, adequate or relevant.

  • Trust Technologies offers its users, wherever in the world they are located, broad and equal privacy rights. Trust Technologies is located in the Netherlands and therefore falls within the jurisdiction of the Algemene Verordening Gegevensbescherming (AVG), the Dutch version of the GDPR. The GDPR ranks among the most advanced and strict digital privacy protection systems in the world. For this reason we offer all users of the Trust Technologies platform the rights and protection that is provided by this legislation. This includes the following fundamentals that Trust Technologies provides:

    • access to your personal information

    • the possibility to request the removal of your personal information

    • the possibility to request a digital version of your personal information

    • the possibility to object to certain processing activities

    • Trust Technologies is committed to keeping your personal information safe and secure and has taken and will take appropriate security measures to ensure this.

Elements

Privacy Policy

In our privacy policy we, Trust Technologies, explain how we handle the information that we receive through our platform. The privacy policy describes several aspects concerning your privacy and the way we collect, analyze and protect the information that you provide. It explains your choices concerning the access, use, and correction of your information and the measures that have been taken to ensure your information is protected.

With the term ‘information’ used in this policy we refer to all information that relates to an identified or, based on this information, identifiable person. The policy found here applies to information that, through our platform, we receive, process or otherwise use. This policy is subjected to modifications, might they prove necessary.

With ‘Trust Technologies’ this policy refers to:

Trust Technologies BV, located in Amsterdam Saenredamstraat 26-1, 1072 CH, the Netherlands

Information we collect

Trust Technologies collects information so that we can offer our service to you. To ensure we can do this in the best way possible, we have to be able to collect and use information. For the lawful collection and use of data, the General Data Protection Regulation (GDPR) requires a legal foundation recognized by law. Trust Technologies uses multiple legal foundations to serve as a legal basis for its collection and use of personal information. When you are a registered user of the services of Trust Technologies, the collection of information serves as a measure to be able to fulfill a contractual obligation towards you. Furthermore, whether you are a registered or unregistered user, the collection and use of the information is based on either our legitimate interest or permission from you, the user of the Trust Technologies services. Lastly, the legal foundation of compliance with a legal duty serves as a legal basis in relevant situations. We advise you to read the remainder of this policy for further information.

Information you provide

There are situations in which you have the opportunity to share information with us. When registering for our services you will fill in personal information, this information is collected and used conform this privacy policy. In other situations like updating your profile information or preferences, registering for email services or messaging through Trust Technologies, you have the option to share information with us. The mentioned situations are examples and are not meant to be exhaustive. Dependent on the way you use the Trust Technologies services the exact content of the collected/processed/used information may vary. Much of the collected information is essential for us to be able to offer our services to you. It can therefore be possible that, if you refuse to share information with us, the services that Trust Technologies offers will have to be limited. In the future it may be necessary, for example through new services, to revise the possibilities of sharing your information with us.

If you decide to register through another service provider like LinkedIn or Google, Trust Technologies will receive the information that you agreed to share with third parties. This concerns information like your public profile, date of birth and e-mail address. This list contains examples and is not meant to be exhaustive. The information that is being shared with us through these services is dependent on the privacy settings you use at the website concerned. The information that Trust Technologies receives will then be used for your use of the services of Trust Technologies. You can always disconnect the link between your profile on a social media site and the Trust Technologies website by adjusting the privacy settings regarding third parties at their website. If you access the services of Trust Technologies through another website, or with a device that allows third parties to collect your information, these parties will collect your information in accordance with with their own privacy policy

Trust Technologies processes, analyzes and protects the information it receives, in part by using automated techniques in order to improve our services. By sharing content through our platform you recognize that our activities regarding the collection and use of personal information is necessary to guarantee the quality of the services we provide.

The possible categories of information that Trust Technologies can collect are for example: profile information (name, email address, age, sex, information regarding work), activities and interests (preferences and activities on the platform), security and registration information (log-in information, e-mail changes, mobile device information), site activities (visited webpages, preferences), marketing related activities (downloaded content, etc.), user feedback (through email, app/website or other means), content you share (company reviews, salary reports, employment condition reviews, information regarding job interviews, other information concerning employers). This list contains examples and is not meant to be exhaustive.

Information we collect automatically

When you use the Trust Technologies services the device that you use automatically provides data. This mainly concerns technical information like your IP-address and other identification information like the software your device uses. Additionally, data can be collected regarding user information and statistics regarding your interaction with the platform (URLs of visited websites, URLs from referring webpages, information on the times and time spent on a webpage, the amount op clicks, your location (only if your mobile device allows it), and other information concerning the way you use the Trust Technologies platform. For more information on the use of cookies and to manage your settings, please see the Cookie Policy

How we use information

The information collected by Trust Technologies ensures that we can offer our service to you. In order to do this as optimal as possible, it is of critical importance that we can collect and use the information that is discussed in this privacy policy. As you have seen, the mission of Trust Technologies is to create transparency in the recruitment agency market and to aid companies and hiring managers with filling their vacancies. The first step to achieving this goal is to create a transparent and reliable review platform that connects companies and hiring managers to the many thousands of recruiting agencies around the world. In order to achieve this mission Trust Technologies has created this privacy policy.

Trust Technologies uses personal information for multiple purposes:

  • To adjust the services and content of Trust Technologies to you personal preferences.

  • To moderate and share employer-reviews and other relevant information regarding employer/employee situation to other users of the Trust Technologies platform.

  • For the improvement of functionality, performance and support of our website.

  • For the purpose of communication with you, the user of our platform, for service or marketing related purposes. Trust Technologies will use the contact information you provided or that has been received through third parties.

  • To show you relevant content adjusted to your personal preferences.

  • To enable the review function that Trust Technologies provides

  • To share the registered profile information with other users

  • To collect statistical information that is not retraceable to you and is usable. This untraceable information concerns demographic data (age/gender/zip code), location or other personal information that is anonymized. This information is combined and stripped of all identifiable characteristics.

  • For any other purpose that you, the user of Trust Technologies, give separate and explicit consent to when using the services of Trust Technologies.

How we share information with receivers

Trust Technologies reserves the right to share information with third parties when it is considered to be necessary for one or more of the following categories:

  • For the use of third party service providers (web servers, email services, cloud storage) that support the services that Trust Technologies provides. This is done under strict regulation. These third parties are only allowed to use your information when and in so far as necessary for the support of the services of Trust Technologies

  • For the compliance with applicable law when Trust Technologies deems it of vital importance to share information to comply with relevant legislation. Trust Technologies respects the right to privacy of its users and will defend it on behalf of its users.

  • In the case of a company reorganization, merger, or acquisition by another company, only when the recipient agrees to the terms, conditions and obligations which are laid down in this privacy policy.

  • When the information concerned is information that cannot lead to your identification.

  • When we have your permission to share your information with third parties.

Conform legal requirements from the General Data Protection Regulation (GDPR) and the Dutch legal document it has been translated to, the Algemene Verordening Gegevensbescherming (AVG), Trust Technologies justifies its collection and processing of personal information on multiple legal foundations. Dependent on the specific processing activity and the nature of the information that is being provided, one or multiple of the following legal foundations apply.

  • Executing an agreement

The majority of the personal information used by Trust Technologies is essential and necessary to be able to provide our service to you and to execute the agreement we have with you to provide our services.

  • Permission

In certain situations Trust Technologies requests permission to process your personal information. This is done when Trust Technologies requires that you first give permission before certain personal information can be processed. It is important to mention that the collection and processing of such information will only take place with your permission, unless another legal foundation serves as a legal ground for processing. Situations in which your permission is requested are, for example, when sharing feedback or with other communication with Trust Technologies. Permission can always be revoked. This will be addressed in the remainder of the privacy policy.

Legitimate interests

Legitimate interests for example regard the sharing of content for marketing purposes concerning the services of Trust Technologies. This legal foundation is only used after a careful analysis of the interests of you, the user, and the necessity for Trust Technologies to process information in order to provide our services.

  • Compliance with a legal duty

If a situation occurs in which Trust Technologies is obligated to collect and/or process information in regard to a legal duty that has been imposed, this legal foundation will serve as a legal ground for the collection and processing of the relevant information.

For details on our use of cookies and to manage your settings we refer you to our Cookie Policy

Other relevant privacy information

  • Your privacy rights

Trust Technologies is a company located in the Netherlands and is therefore subject to the European Union legislation regarding privacy. The privacy rules for member states of the European Union are laid down in the General Data Protection Regulation (GDPR). The GDPR is translated into Dutch law through the Algemene Verordening Gegevensbescherming (AVG). Trust Technologies ensures the compliance with the laws laid down in the AVG through this privacy policy. For the sake of clarity for you as a user of Trust Technologies, this privacy policy also incorporates your rights regarding privacy and your personal information.

  • You have the right to view, change, correct, receive, and erase your information. You can exercise this right by emailing us at privacy@hirewithtrust.com

  • You can object to the processing of your personal data by emailing privacy@hirewithtrust.com

  • You have the right to revoke the permission you have given for the collection and processing of your personal data at any moment. The withdrawal of permission applies to processing activities after the moment of withdrawal and applies to the collection and processing activities that are based on the legal foundation Permission, as discussed above.

  • You have the right to unsubscribe from possible messages related to marketing. This can be done by unsubscribing through the link in certain messages you receive from Trust Technologies. Registered users can also manage their preferences regarding marketing through their account settings.

  • You have the right to file a complaint regarding the collection and processing activities of Trust Technologies with the Dutch Data Protection authority. For further information, please visit their website.

    Additionally, it is important to mention that you as a user are not subjected to automated decision making that has any significant effect, legal or otherwise. Trust Technologies seeks to responds to requests regarding your privacy rights within a reasonable period of time. Trust Technologies reserves the right to keep records of information that is considered to be needed in order to comply with an imposed legal duty, for the enforcement of agreements, or for solving potential disputes.

  • Choices regarding your personal information

    You, as a registered user, can manage your account settings through the account settings webpage on the Trust Technologies website. To unsubscribe to potential notifications, follow the instructions in the notification. You can also change your email preferences through your account webpage at the Trust Technologies website.

  • Terminating your account

    If you regretfully choose to terminate your Trust Technologies account, you can do so through the settings of your account. When you decide to terminate your account, it is possible that you will no longer have access to the services that Trust Technologies provides. Trust Technologies reserves the right to archive relevant information after the termination of an account that is needed to comply with an imposed legal responsibility, for the enforcement of agreements, or for resolving potential disputes.

  • How long we save your personal information

    Trust Technologies saves your information as long as is deemed needed in order to provide our services to you and to comply with the goals set out in this privacy policy. Time periods can vary dependent on the type of information and the way this information is being used. The time periods are determined on the basis of criteria prescribed by law. If Trust Technologies deems it unnecessary to further use your information or there is no further need to save your information to comply with regulatory obligations, for the enforcement of agreements, or for resolving potential disputes, your information will be deleted from our systems or anonymized so that you are no longer identifiable on the basis of this information.

  • Security measures

    Trust Technologies has taken multiple physical and technical measures to secure the collected data. Unfortunately, no organisation can completely eliminate the security risks. Therefore Trust Technologies cannot give you any guarantees with regards to any part of our services. You, the user, have a responsibility to keep your username and password, and any other sensitive information, confidential and secure. For your own online safety, Trust Technologies requests to use a unique password and under no circumstances share it with others. Trust Technologies endeavors to moderate and take measures against content that does not comply with our terms of service. Even though measures are being taken, content that can be found at the Trust Technologies website might not be in line with our terms of service and therefore we request you to use caution when using content found on the Trust Technologies website. If you deem it necessary to notify us with regards to content that might not comply with our terms of service, you can do so by contacting us through the contact page at the Trust Technologies website

  • Privacy of minors

    Under the age of 16, or under the minimum age that applies in the jurisdiction of the user, you are not allowed to use the service of Trust Technologies. If it is discovered that content has been shared by or regarding someone that falls within this category, Trust Technologies will moderate and delete this content. If you come across content that you might think falls within this description we strongly urge you to message us by emailing privacy@hirewithtrust.com

  • Data managing service

    The information that Trust Technologies collects and processes is being used to be able to offer our services to you. To be able to do so, Trust Technologies complies with the requirements set forth in the European General Data Protection Regulation (GDPR). If your information, for whatever reason, will be sent outside the European Economic Area to areas that do not have equally strict, or more strict, digital privacy protection legislation than inside the EEA, Trust Technologies will take additional precautionary measures for the protection of your information so that the level of protection that the GDPR offers will be maintained.

  • Updates in Privacy Policy

    If deemed necessary, this privacy policy can be revised by publishing a new version on the Trust Technologies website. The privacy and cookie policy will immediately come into effect for registered and non-registered users of the Trust Technologies services or through another form of recognition of the revision. Users who have registered before the revision have to have the possibility of objecting to the revised policy. If a revision is made that enlarges your responsibilities or limits your rights, you will be notified through the email you have provided in your account settings before the revision comes into effect. The use of the Trust Technologies services is subjected to the most recent version of the privacy policy. You are advised to check this policy regularly to stay informed with regards to our privacy policy. If you have any issues with the policy that has taken effect, you are requested to cease your use of the Trust Technologies services and, if you wish, object to the revisions through the contact information found below.

Contact with Trust Technologies

If you have any questions regarding this privacy policy you can contact us at privacy@hirewithtrust.com

Contact information

Trust Technologies B.V. Saenredamstraat 26-1, 1072CH, Amsterdam, The Netherlands